Meet & Greet

Your Personal
Airport
Concierge

Skip the queues. A dedicated AeroPass agent meets you at the gate, handles your bags, and escorts you straight through — no stress, no confusion.

Gate Meet Fast-Track Immigration Baggage Escort Multilingual Agents VIP Treatment
Meet & Greet Booking Form
Complete all required fields — confirmation within 60 minutes
1
Flight Info
2
Details
3
Payment
4
Confirm
Journey Type
Flight Information
We monitor your flight for changes
Group Size
Lead Passenger Details
Confirmation & agent's contact sent here
Welcome Signage & Personalisation
Upload Documents
Secure Payment
60 mins. Confirmation
Free Cancellation 24hrs
20+ Languages
Booking Summary
Servicing Airport –
Service Type Arrival Meet & Greet
Flight –
Flight Date –
Passengers 1 adult
Language English
Add-ons None selected
Estimated Total
Charged after confirmation
Premium Package Includes
  • Gate meeting at arrivals
  • Immigration fast-track escort
  • Baggage reclaim assistance
  • Multilingual agent
  • Name board & escort to exit
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Service Details

What's Included

Every AeroPass Meet & Greet service covers these essentials — and more with premium packages.

Dedicated Agent
A uniformed, ID-verified AeroPass concierge is assigned exclusively to your party.
  • Trained airport specialist
  • Speaks your language
  • Arrives before your flight lands
Fast-Track Access
Skip standard queues at immigration, customs, and security with dedicated fast-track lanes.
  • Immigration priority lane
  • Customs escort
  • Security fast-track (Premium/VIP)
Baggage Escort
Your agent assists with baggage collection, trolleys, and carries items to your vehicle.
  • Baggage reclaim assistance
  • Trolley & porter coordination
  • Oversized item handling
Name Board & Escort
Your agent greets you with a professional name sign and escorts you to your onward transport.
  • Personalised name / team board
  • Full escort to exit / car
  • Optional country flag or banner
Multilingual Support
Agents fluent in your language ensure clear communication throughout the entire process.
  • 20+ languages available
  • Live translation add-on
  • Canada orientation briefing
24/7 Live Coordination
Our operations centre monitors every booking in real time and coordinates with agents on the ground.
  • Flight tracking & rebooking
  • Emergency agent replacement
  • Instant updates to passenger
Step by Step

Your MNG Journey

Here's exactly what happens from the moment you book to the moment you clear the airport.

Book MNG Now
Before Travel
Book Online — Instant Confirmation
Complete the form, select your package and receive your confirmation email with your agent's name, photo, and direct WhatsApp number.
Day of Travel — At Origin Airport
Your Agent is Briefed
Your dedicated agent reviews your flight details, passport description, and any special requirements. They track your flight in real time.
On Landing
Agent Meets You at the Gate
Your uniformed agent is waiting with your name board as you walk through the jetway. They introduce themselves and take over immediately.
Through the Terminal
Fast-Track Immigration & Baggage
Your agent escorts you through priority immigration lanes, assists at baggage reclaim, and handles any customs declarations.
Exit — You're Done
Handed Over to Transfer or Taxi
Your agent escorts you to your pre-booked transfer, taxi, or meeting point. Your FIFA 2026 adventure officially begins.
Our Agents

Meet the Concierge Team

Handpicked professionals stationed at every FIFA 2026 Canada airport.

EN · FR · AR
Yassine B.
Senior Concierge
YYZ · Toronto
EN · PT · ES
Ana L.
VIP Escort Specialist
YVR · Vancouver
EN · FR · DE
Marc T.
Fast-Track Specialist
YUL · Montréal
EN · JP · ZH
Keiko S.
Group Coordinator
YYZ · Toronto
Questions

Meet & Greet FAQs

For arrivals, your agent will be at the airside arrivals gate or the immigration hall — whichever is accessible. This depends on the airport and your flight's terminal. Your exact meeting point will be confirmed in your booking email for each specific airport and terminal.

Our operations centre tracks all flights in real time. Your agent will be updated automatically and will adjust their arrival time accordingly. You will never be charged extra for flight delays. Your agent will still be there when you land.

Absolutely. We can assign multiple agents for large groups. Select "Group / Club" package when booking, or contact our groups team at groups@aeropass.ca for groups over 20 people for custom pricing and dedicated management.

Yes. Our "See-Off" departure service works in reverse — your agent meets you at the terminal entrance, assists with check-in, escorts you to security, and guides you to your departure gate. Perfect for travellers unfamiliar with the airport.

Yes — and we recommend it. Your MNG agent hands you directly over to your AeroPass transfer driver at the exit. You can add a transfer in the extras section of the booking form or book it separately on our Airport Transfers page. A combined package discount applies.
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Your Agent is Ready.

Don't navigate a busy Canadian airport alone. Book your personal concierge now.

Book Meet & Greet Now

Free cancellation · Instant confirmation · 20+ languages